It felt safe, wasn’t crowded, not a lot of riffraff going on. The staff was exceptional! Everything we asked for was accommodated immediately and the staff was very friendly to our children. Big plus was when one of our children accidentally left their Nintendo switch in our room after we checked out, the staff called me and we were still in town to come back and get it. The included breakfast was great and there was a good selection. We really had a wonderful stay.
Stacie
januari 2025
Great location for Universal Studios, room was clean and comfortable, we overlooked the back facing the pool, a little bit of noise from the road but not enough to be an issue. Staff were great, very friendly and helped if we needed it. Nice reception area, breakfast is OK, bagels,toast,muffins, waffles,yoghurts,coffee, which we thought was plenty. A couple of fast food places to eat and a Walgreens a few mins drive.
Michele
maart 2024
I loved the clean smells as soon I we walked into the lobby. Not overpowering but refreshing. All staff were smiling and friendly. Very pleasant experience for the whole family! Also having a usuable laundry room for guests was very helpful. Great restaurants and shopping all in walking distance
Tara
januari 2024
The room had comfortable beds and housekeeping did a good job of keeping it clean for our 4-night stay. Front desk personnel were very helpful and friendly. The breakfast was adequate, since we are not big breakfast eaters. I especially liked that good and hot coffee was available at all times. The only way to top the location is to actually be on Universal property. The free shuttle was handy, although we used a taxi to return to the hotel each day because the shuttle returned at 5:30 p.m., which was too early for us. We would have walked the 1.3 miles back to the hotel, but, after hours of being on our feet at Universal, we opted for a ride!
Cheryl
maart 2023
Choice of bteakfast items was limited. Could have benefitted from some savoury items to augment the sweet. What was on offer was very good. Location was very close to Universal Studios. Every single member of staff was friendly, helpful and polite, much appreciated
John
november 2023
Location and it’s clean
Helen
augustus 2022
very happy, pleasant staff with easy check in and friendly welcome. Shuttle to Universal and Uber back conveniently. Good breakfast before hitting the park. Good price, I highly recommend for family as well.
O'neil
april 2023
We love the location and the room. It is pretty much close with everything! Restaurants, themed parks and even some attractions, it’s really close. It’s clean and comfy. We were planning to stay there again when we ever go back in Orlando. They will ask you upon check in for a $100 deposit but they will not get it out in you account. They will just let you sign a document for authorization to deduct the $100 if ever you broke something in the room but you have the option of giving cash too if you don’t want them have the authorization. No big deal. They will give it back upon check out too.
Justin
juli 2022
The hotel was nice and the cleaning crew was awesome and very helpful if you needed something. The location to the parks was wonderful.
Tracy
april 2022
the breakfast is great and attention services great
Teresita
april 2022